Thumbtack Reviews

I’m not really sure the pros are vetted that thoroughly... it just didn’t give me a ton of confidence.

I booked a job through thumbtack and the timing was just all over the place. The person showed up late, and the updates came after I’d already been sitting around waiting, which was frustrating. It ended up wasting most of my afternoon. I don’t know, maybe I’m expecting too much, but I feel like if you book a time, you should be able to count on it. Overall it just felt unreliable and kind of annoying

Thumbtack was okay when I was using it, but canceling account took more time than I thought it would. I had to click around for a while, and it wasn’t really clear at first where to go. Support did get back to me eventually, so it wasn’t awful or anything, just felt like process could be easier.

I’m not saying every pro on thumbtack is sketchy or anything, and I don’t have enough to fully prove there was a real problem, but I just didn’t feel totally comfortable. Some profiles seemed bare, the reviews were kind of hard to read into, and support didn’t really reassure me much. It wasn’t a horrible experience, but I’d probably be more cautious if I used it again.

I wasn’t happy with my experience on thumbtack. The billing felt confusing from the start, and before I really understood what was happening or what I was actually paying for, it seemed like charges were already popping up, and then when I reached out to support hoping someone would explain it clearly or help sort it out, I mostly got these basic copy-and-paste type replies that didn’t make me feel any better. Maybe the site works fine for other people, but I don’t like using something where I’m constantly worried I’m going to get hit with surprise charges.

The replies were really slow, so I quickly figured the pros just weren’t that interested in helping. Maybe that wasn’t the case, but it definitely felt like I was waiting around too much

I tried to find a provider in my area when I needed one, but there just weren’t any available. It was frustrating because I was hoping to get help quickly. In the end, I felt disappointed and kind of stuck

i mean, I thought Thumbtack would make it quick to find someone, but it ended up being more of a hassle than I expected. There were plenty of pros listed, but a lot of them didn’t really seem like the right fit, and the pricing wasn’t always clear upfront.
Some people got back to me right away, but others never responded at all. I had to message way too many pros just to get basic details. It does work, I guess, but finding someone decent wasn’t as easy as I hoped

I used this during a normal day at work, not just a quick tryout. it did what I needed it to do. A few little things took some getting used to. Nothing too serious. Just normal real-life use stuff. Overall, solid.

The pricing just wasn’t clear to me before I started using it. It felt like the cost details were kind of all over the place, and by the time I had a better idea of what I might be paying, it already felt a little too late.
Maybe that setup works fine for some people, but I’m not really into guessing when it comes to money. I just think Thumbtack should show the prices and fees upfront, nice and simple.

I tried booking twice, and both times it turned into a whole saga. One provider cancelled at the last minute, and the other just vanished into thin air and never replied. Maybe I just had terrible luck, but it felt like a complete waste of time.

Using this felt like a little rollercoaster. Some of the pros were great and really knew what they were doing, but others… not so much. The quality was all over the place, so it kind of depended on who you ended up with

I’ve been using the app for a while, and it can be kind of frustrating sometimes. It just feels clunky, especially when I’m trying to move around quickly or find something simple. I remember once I was using it while eating a blueberry muffin and somehow spent longer tapping through menus than actually finishing what I was doing. It works, but the experience could definitely be smoother.

Am I the only one who had Thumbtack constantly freeze on their phone? I was trying to message pros and the app kept locking up, notifications would come in late, and half the time my requests wouldn’t even load. I kept having to close it and restart just to get anything done. Super frustrating when you’re trying to book someone quickly.

I tried using Thumbtack, and at first I thought the reviews were just really positive, but then I don’t know, the more I read them, the more they started to feel kind of copy-pasted. A lot of them had the same tone, and it made it hard to tell which ones were actually genuine.

I ended up messaging a few pros who had really high ratings, expecting things to go smoothly, but the experience didn’t really line up with all those glowing reviews. I was maybe being too picky, or actually no, the quality just wasn’t what I expected based on what I read.

Maybe other people have had better luck with it, and I’m sure there are some good pros on there, but the whole review situation made me lose trust in the ratings. I don’t see myself using Thumbtack again.

I feel like I paid way too much for leads that just weren’t that strong. I was expecting better quality for the price, but it didn’t really feel worth it.

I did get a few leads from it, so maybe I’m being a little harsh, but the costs started adding up quickly. It wasn’t awful or anything, I just kept wondering if I was really getting enough value for what I was paying

I had to wait forever for dispute support, and after all that, they still didn’t fix anything!! Super frustrating experience.

The booking process was okay overall, but it felt a bit confusing at times and took longer than I expected. Not a total disaster or anything, but I was definitely sitting there thinking, “Why is this taking forever?”

I tried using Thumbtack, the response time was rough. I was just sitting around waiting to hear back, and a few people never replied at all. Not really helpful when you need someone fast, you know? I ended up just looking somewhere else